Advancing the Science and Practice of Collaborative Operations

CollabOps Academy trains professionals to orchestrate effective collaboration across organizational boundaries. We teach people working on the world’s most important challenges how to coordinate in digital spaces—from disaster response to humanitarian crises to environmental and social justice work.

Why CollabOps Academy

Bridging a Critical Gap in Mission-Driven Work

Complex challenges require coordinated action across organizations, sectors, and borders. Digital platforms have become essential—yet few professionals receive training in facilitating productive online collaboration.

How do you build trust across organizational boundaries online? Design workspaces that enable rather than overwhelm? Guide multiple organizations toward coordinated action remotely?

Whether coordinating crisis response or ongoing operations, effective collaboration is a specialized skill. CollabOps Academy teaches it.

What We Accomplish

Develop Specialized Expertise: Train facilitators in Collaborative Operations—orchestrating productive interaction across teams, tools, and organizations in digital environments
Advance the Field: Research team psychology in digital spaces, network formation across boundaries, and coordination methodologies
Improve Outcomes: Enhance mission-driven work through professionals who build and guide productive online collaboration

Our Services

Education

Foundational training in CollabOps principles and platform mastery, plus role-specific certifications:

Broker: Organizational representatives coordinating on their agency’s behalf
Facilitator: CollabOps experts supporting communities across shared missions
Crisis Watch Team: Professionals monitoring real-time crisis information flows
Leadership Track: Executives overseeing collaborative response operations

Research

Applied research on digital collaboration effectiveness, workspace design for cross-boundary coordination, online network formation, and factors enabling productive remote teamwork on complex challenges.

Exercise Support

AI-enhanced coordination exercises that sharpen skills without waiting for real disasters. We create realistic, dynamic scenarios challenging teams to refine processes and build muscle memory through multiple exercises each year.